We’re a meal kit delivery service designed to make mealtimes quick, easy and delicious! We do this by delivering fresh, seasonal ingredients and easy-to-follow recipe cards right to your door, making it quick and easy for you to cook wholesome dinners the whole household will love.

You select your recipes to create your perfect menu, and we’ll deliver the exact amounts of everything you need to make the meal. You’ll just need to have a few pantry staples on hand (don’t worry - it’s just basic things like salt, pepper and oil).

We run a flexible subscription, so there’s no scary lock-in terms or cancellation fees. The best part? You can manage your account on the go via our free HelloFresh app. If you want to make changes to your account, skip weeks or cancel, just make sure you do so by the weekly order cut-off. To see a full map of delivery days and the associated order cut-offs, click here so you can choose what suits you best!

Yes. We’re passionate about making it easier for you to cook delicious, nutritious meals with fresh ingredients from scratch on a regular basis. It’s better for you, your family and even the planet! But we know that your busy schedule can sometimes make it difficult, so we operate as a subscription to take all of the hard bits (like meal planning and shopping) off your hands. We just leave you to do the fun bit – choosing your favourite dishes, cooking and eating with your loved ones!

We know subscriptions have got a bad rep with confusing contracts, hidden terms and unwanted extras. That’s why we operate as a flexible subscription – meaning there is no minimum term and you can change your deliveries to fit in with your lifestyle! Enjoy week-to-week flexibility, and you can make account changes, skip weeks or cancel your account at any time before the weekly order cut-off.

For a full map of delivery days and the associated order cut-offs, click here.

In addition to receiving easy-to-follow recipe cards with step-by-step instructions, you’ll also receive all the pre-portioned ingredients you need to make each meal. Your protein, dairy and condiments are packed in our cool pouches with ice packs to keep cool in case you're not home when your box arrives!

There may be some things you need to keep handy, such as salt, pepper, water and oil. These are things you will usually have in the pantry, and if you're ever unsure of what pantry items you will need for your recipes, you can always log in to your online account or your HelloFresh app and click on your menu to check these out in advance.

Yes! At HelloFresh, it's important to us that we keep your personal and sensitive information safe and secure.

For more information about the ways in which we are committed to protecting and respecting your privacy please find our Privacy Statement here.

We sure do! Seniors can receive a 10% weekly discount. Adding the seniors discount to your account is easy! All you need to do is confirm your age using a seniors card, passport or drivers license via the following link.

Who qualifies for the seniors discount? Anyone who is over the age of 60 and has a valid passport, drivers license or government issued seniors card is eligible for the seniors discount.

I'm already a HelloFresh customer, can I get the seniors discount? Yes! If you already have a HelloFresh account and are over the age of 60, you are eligible. Click here to add the seniors discount to your account.

How long does the seniors discount apply for? Good news - there is no time limit to your seniors discount!

I'm having trouble verifying my age, who should I contact? We're sorry to hear you're having trouble verifying your age. If you are having trouble submitting identification through GoCertify, you can submit a request for support with them here. Of course, our customer care team is always available to help, and if you still need assistance you can reach out to them.

Please note: the seniors discount only applies to the core HelloFresh menu and does not include surcharges (such as Premium Recipes; eg: Gourmet, Gourmet Plus, Fresh & Fast) and add-on menu items (such as Sides, Snacks, Ready to Heat meals, Fruit Boxes).