At HelloFresh, we prioritize safety above all else. With more than 600 team members working across our Australian sites, ensuring a secure and supportive work environment is fundamental to our success. Every new team member undergoes comprehensive safety training from day one, equipping them with the knowledge and practices needed to work safely and confidently.

Safety is more than a policy—it’s a shared commitment woven into our daily operations. We foster a proactive culture where everyone is responsible for maintaining a hazard-free workplace, reinforcing best practices every shift. Through continuous monitoring, frontline leaders provide safety guidance and updates, ensuring that risk awareness remains a priority.

By embedding safety into every aspect of our work, we protect our teams, enhance operational efficiency, and reinforce a workplace where people feel empowered, valued, and secure. At HelloFresh, safety is not just a standard—it’s the foundation of everything we do.

Our hourly employees prepare customer orders and work in full-time, part-time and casual roles that offer competitive pay – our starting rate for a permanent production operative is $24.98per hour, which is 3.65% higher than the national living wage. Every year employees receive a pay rise in accordance with the CPI increase. For our salaried colleagues, we also conduct a yearly performance based pay review. All HelloFresh staff, whether salaried or hourly, receive a selection of benefits outside of the workplace. These include a discount for HelloFresh and Every Plate boxes and an Employee Assistance Programme. We pride ourselves in rewarding our employees for their hard work and effort with quarterly Zest Awards. Staff members are nominated by other employees, managers and line leaders based on our DNA values. The winner receives a shoutout during quarterly All Hands and receives a gift voucher.