Results are
How can I skip/unskip my delivery?
How to skip on website
It’s quick and easy! Just click here and select 'Edit delivery' then ‘Skip this week’. Remember this will only skip the selected week, and deliveries will resume again the following week. To skip for an extended period, you will need to skip each week individually.
How to skip on the app
- Login to your app
- Click on 'Home'
- Select the week you want to skip
- Select 'Edit or Skip' and then select 'Skip this week'
Just make sure any changes to your account are made by your weekly order cut-off. To see a full map of delivery days and the associated order cut-offs, click here so you can choose what suits you best!
Getting Started
Managing My Account
About HelloFresh
Recipes & Ingredients
My Payments
Deliveries
Food Safety
Gift Cards / Vouchers
Sustainability
Couldn't find the information you were looking for?
Do you have a question regarding your subscription, billing & payments, substituted or missing ingredient / meal?
Contact us here. Type your question into Freshy, our virtual assistant. Freshy can quickly find the answer you need or help connect you to an agent.
Where is HelloFresh based in Australia?
HelloFresh currently supplies millions of meals every week from two distribution centres in Sydney and Perth.
What is HelloFresh customer service phone number?
You can contact our customer care team on 02 8188 8722.
What is a HelloFresh reactivation code and how do I use it?
Our valued returning customers are greeted with a generous discount on their first few boxes as a special welcome back gift. This discount is automatically applied to their account when placing a new order, making it even easier to enjoy.