Thank You for your Groupon purchase & Welcome to HelloFresh!
How To Redeem
- Click on the "REDEEM NOW" button below to enter the HelloFresh Online Store
- Add the product that corresponds with your purchased voucher to the cart - select the correct number of meals and people
- Click on "Proceed"
- Enter your postcode - you must live within our delivery area to be able to receive HelloFresh
- Enter your delivery details, credit card details, and select your preferred start date
- Don't forget to enter your Groupon voucher code - you can do this in your 'cart'.
- Read & accept the subscription Terms & Conditions
- Voila! You will be eating like a King or Queen in no time!
- How does HelloFresh work?
- HelloFresh is a subscription service. Every week we supply amazing recipes and all the fresh ingredients you need to prepare them. We take care of your meal planning AND do the grocery shopping for you.
- When do you deliver?
- In Sydney, we deliver every Monday between 4pm and 9pm, in all other cities you will see your delivery on Tuesdays. We can’t give you the exact time that your box will be delivered so please make sure you provide delivery hints for us in case you’re not at home to receive your box.
- Why do I have to enter my credit card details on the HelloFresh website?
- As part of the Groupon Terms & Conditions you agreed to pay a $1 subscription activation fee. Don't worry, we're not making any money from this and all of these fees will be donated to charity. We need your credit card details to add you to our delivery database. Your card details will remain secure and will only be used by us if you continue your subscription.
- Do I have a minimum time for the subscription?
- No. You can cancel at any time after you've received your first delivery! You need to let us know by 4pm Wednesday if you do not require a delivery the following week by sending an email to us on firstname.lastname@example.org. You must let us know by this time because we commit to order quantities with our suppliers for the following week.
- Why isn't my voucher working?
- There could be few reasons. Please make sure you live in our delivery area, that the product you have selected corresponds with the voucher you bought, that the voucher has not already been used, and that the claim period for the voucher has not ended you can always get us to check it by live chatting with us on any page of the site.
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Our boxes contain delicious recipes and every last fresh ingredient you need
- Delicious recipes
- Fresh, high quality ingredients
- Flexible subscription (cancel or change anytime)